Privacy Policy
Last updated: 2026
Alien PSC (“we”, “our”, or “us”) operates the Alien PSC mobile application and website.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.
By using Alien PSC, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information:
Account Information
- Name (profile name)
- Email address
- Authentication provider (Google or Email login)
Usage Information
- Exam attempts
- Scores and performance
- Rank history
- App usage statistics
Device Information
- Device identifier (used for account security)
Payment Information (if subscription purchased)
- Transaction ID
- Payment status
- Subscription validity
We do NOT store your card or banking details. Payments are processed securely by Razorpay.
All payments are processed securely on our official website using Razorpay.
The Alien PSC mobile application does not process payments directly within the app.
2. How We Use Your Information
We use your data to:
- Create and manage your account
- Provide exam and learning services
- Track performance and rankings
- Provide access to subscription-based features purchased via our website
- Ensure account security
- Improve our services
- Comply with legal requirements
The app does not use Google Play Billing for any transactions. All purchases are completed externally via our website.
3. Data Storage & Security
Your data is securely stored using Supabase cloud infrastructure with authentication and access control.
We implement technical and administrative safeguards to protect your data.
However, no internet system is 100% secure. We cannot guarantee absolute security.
4. Data Sharing
We do NOT sell or rent your personal data.
We only share data with trusted services required to operate the app:
- Supabase — authentication and database
- Google — login authentication
- Razorpay — payment processing
These providers operate under their own privacy policies.
5. Account Deletion & Data Removal
You can request account deletion at any time from the Profile section of the app.
When deletion is requested:
- Your account is immediately disabled
- Your data is scheduled for permanent deletion
- Permanent deletion occurs within 30 days
- You may contact support to recover within this period
After permanent deletion, all personal data including profile, exam attempts, and rank history will be removed from our systems.
6. Data Retention
We retain your data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Prevent fraud or misuse
Deleted accounts are permanently erased after the retention period.
7. Children's Privacy
Our services are not directed to children under 13 years of age.
We do not knowingly collect personal data from children.
If you believe a child has provided personal data, contact us for removal.
8. Your Rights
You have the right to:
- Access your data
- Update your profile
- Request account deletion
- Contact support regarding privacy
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page.
Continued use of the app means you accept updates.
10. Contact Us
If you have questions about this Privacy Policy or your data:
Email: alienpscinstitution@gmail.com
WhatsApp: +91 9172160617
Telegram: https://t.me/alienpsc